Introduction & History of Machine Learning:
In this inaugural episode, I explore some useful history on the various areas and aspects of machine learning and artificial intelligence, and its evolution leading up to today.
Specifically, I delve into unsupervised machine learning, deep learning, and software robotics as applied to customer relationship management.
Watch my entire “Mini-Cast” series of short 5 to 10 minute videos on machine learning (ML) and artificial intelligence (AI) used in marketing & CRM to improve customer experience (CX). The entire series is available from my website linked to my YouTube Channel:
Episode #1: Machine Learning Introduction & History (this one above)
Episode #2: Smarter CRM – Machine Learning Applications for Customer Experience
Episode #3: Marketing Timing & Content – 2 Cool Use Cases for Machine Learning
Episode #4: Marketing Results – Amazing Outcomes using Machine Learning
Episode #5: Marketing Learning Measurement & Monitoring
Episode #6: Major Players in the Machine Marketing Ecosystem
Episode #7: Adtech & Martech Machine Learning Convergence
Episode #8: Machine Marketing – Hot Trends (coming soon)